Shipping policy
At Twinkle Steel, all orders are shipped with trusted partners, ensuring your jewelry arrives quickly and safely.
The processing time (before shipping) is 3–5 business days, as each product is carefully prepared and thoroughly inspected.
Shipping costs are covered by the customer.
📍 Shipping within Greece
DHL Express
• Delivery time: 1–3 days from dispatch
• Door-to-door delivery
• Full shipment tracking
Box Now Lockers
• Delivery time: 24–48 hours
• Pickup from a Box Now locker at any time
• Ideal if you’re not at home
• Full shipment tracking
🇨🇾 Shipping to Cyprus
Box Now International
• Estimated delivery time: 2–4 business days
• Full shipment tracking
🇪🇺 Shipping within Europe
DHL Express International
• Estimated delivery time: 7–10 business days
• (In most countries delivery takes 5–7 days, but we state 7–10 for safety)
• Full shipment tracking
🌍 Shipping to the USA, Canada & Rest of the World
DHL Express Worldwide
• 7–14 business days for USA & Canada
• 7–14 business days for Australia, Asia & Latin America
• (Delivery time may be affected by customs procedures)
• Full shipment tracking
📦 Shipping Information
• You will receive an email with your tracking number once your order has been shipped.
• We are not responsible for delays caused by couriers or customs authorities.
• Please ensure your shipping address is complete and accurate.
🧿 Quality Control & Secure Packaging
• Each piece of jewelry is carefully inspected before shipping.
• If you notice any issue with the package or the product, please contact us immediately.